M2 Quick Reference Install Instructions

Instructions

1. Review: Double-check work order. For sites with Fire and Burg lines – notify central station that request that the devices be put into TEST mode. 

2. Unbox: Unbox equipment and ensure you have all necessary components. 

3. Start Up: Open the enclosure and apply power to the unit by plugging the UPS into an unswitched outlet. Unit will immediately beep, indicating a missing battery: ignore for now. 

4. Signal Check: Open the link provided in your Install Work Order and check signal strength, and follow the steps. If no link provided, contact MS Support at 1 (844) 335-5153.

5. LED Sequence: Observe the LED sequence; it may take up to 10 mins. Once the power LEDs have illuminated solid green, the unit is online and ready to have the telephonic equipment connected. The Cellular Router and ATA should now be fully connected and properly registered. 

6. Installation: With provided screws, mount the M2 enclosure with antenna above the unit (within 5ft of the power outlet & based on cross-connect to Customer’s inside wiring) 

7. Connection: Follow work order, relocate the analog lines from the site’s 66 block, and connect to the M2 Unit’s 66 block. 

8. Battery: Connect the battery pack to UPS by pushing the top section of the UPS away from the bottom to expose the bracket, insert the battery pack and slide down, then insert the top UPS section to the battery stack and slide down. The unit can then be powered on. 

9. Test: Test dial-tone at MS 66 block with butt set. 

10. Validate: Validate line(s) connectivity to end device/panels. For sites with Fire and Burg lines, contact the central station to confirm that the signal is being sent to the monitoring co. and confirm completion of installation.  

11. Required Photos: Ensure required pictures are submitted through the Portal or in response to the Zendesk installation work order email. 

12. Check Out: After installation is complete, call the MS checkout phone number (844-335-5153).